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USCIS Enhances Customer Service and Privacy for Protected Individuals

USCIS Enhances Customer Service and Privacy for Protected Individuals

Published

July 07, 2024

Article Summary

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Effective July 3, 2024, USCIS updated its Policy Manual to improve customer service and address procedures for individuals protected under 8 U.S.C. 1367, including VAWA, T, and U visa applicants. Protected individuals can now submit inquiries via the USCIS Contact Center or secure messages. Updated mailing address procedures ensure timely correspondence while maintaining confidentiality.

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