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USCIS Enhances Customer Service and Privacy for Protected Individuals

USCIS Enhances Customer Service and Privacy for Protected Individuals

Effective July 3, 2024, USCIS updated its Policy Manual to improve customer service and address procedures for individuals protected under 8 U.S.C. 1367, including VAWA, T, and U visa applicants. Protected individuals can now submit inquiries via the USCIS Contact Center or secure messages. Updated mailing address procedures ensure timely correspondence while maintaining confidentiality.

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